Returns Policy


EXCHANGES:

All garments sold by ‘Ā i n a S w i m are non-refundable. We are more than happy to EXCHANGE any unworn swimwear for another size, style or colour within 12 days of receiving your garment/s. If you would like to exchange, please email ainaswim@outlook.com.

Unworn items must be returned in original state with hygiene stickers still in tact and must not have been washed or altered. We do not offer reimbursements for return/exchange shipping. A confirmation email will be sent once your replacement has been shipped.

Returns on sale items are NOT accepted. 

FAULTS:

‘Ā i n a S w i m is unable to offer REFUNDS except when in the event of receiving a faulty garment. In the unfortunate case that you receive a faulty item, please email ainaswim@outlook.com and we will be happy to assist you to resolve the matter. Please do not continue wear of any faulty garments. Items must be in original condition and must not have been worn, altered or washed. We will assess the fault upon receipt of the returned garment and will determine whether to repair or replace. If the garment is no longer in stock, we are happy to issue a full refund for the item.

‘Ā i n a S w i m are not responsible for any returns lost in transit, please follow tracking links provided before contacting us.

Return address:

‘Ā i n a S w i m
RETURNS
40 SUFFOLK ROAD
SURREY HILLS
VIC 3127
Australia

PLEASE NOTE:
Once an order has been placed it is final and cannot be amended or cancelled.